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We offer the following ordering and payment options:
Online Orders
Items can be added to the
online shopping cart by clicking the add to basket button
shown next to each item.
During online checkout then payment can be made using
Paypal, Credit / Debit Cards.
Mail Order
Items can be added to the online shopping cart as above and
then the order printed instead of being submitted online and
sent by post along with payment by cheque or postal order
to:
Commercial and Plant, 4 Maltongate, Thornton Dale, YO18 7SE
Note: Please make cheques payable to Commercial and Plant
Email Orders
Orders may be sent by email and a Paypal invoice can be sent
by return email, please email orders to:

Fax Orders
Orders may be placed by fax and then payment by cheque
forwarded on, or alternatively a Paypal invoice can be sent
to you so that you may pay by Paypal, Credit / Debit Card.
Order Confirmation
Once your order has been processed then you will receive an
email to confirm that payment has been successfully
processed and given an estimated delivery date for your
items. Most items are sent out with 1 to 3 days of
payment being cleared.
Delivery
Delivery is charged at a flat rate of £8.45 inc. VAT per order to mainland UK addresses.
Please note that certain outlying areas such as the Scottish
Highlands, Northern Ireland etc may incur additional charges
depending upon the courier used. International postage
rates will be quoted upon request. Items may be sent out using Royal Mail Recorded Delivery or
another courier depending upon the size, quantity and weight
of the order. All items will be securely packaged and
insured against loss or damage, requiring a signature upon
delivery. Any damages must be reported to the courier
immediately and noted in writing when signing for the items.
Returns
We are happy to accept returns in line with the distance
selling regulations and we will happily issue full refunds
minus P&P for items returned within 14 days that are
returned in an unused and resaleable condition. This
does not affect your statutory rights.
What happens if something goes wrong?
If there is a problem with your order then contact us as
soon as possible and we will try our best to resolve the
situation as soon as possible. We do pride ourselves
on the level of customer service that we can offer our
customers and most of business is made up from returning
customers, please remember that we are here to help!
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